Expansion of Swiss-Belhotel International in Batam
Swiss-Belhotel International, a leading global hospitality management group, has made a significant move in the Indonesian market by signing a Hotel Management Agreement (HMA) for a new 5-star hotel, Grand Swiss-Belhotel Harbour Bay, located in Batam. This development marks a key milestone in the group’s ongoing commitment to Indonesia, a market that continues to grow rapidly and show great potential in Asia.
The new property is strategically positioned in the heart of Harbour Bay, a bustling area known for its vibrant atmosphere and economic activity. The hotel is set to elevate Batam’s luxury hospitality scene, offering guests an exceptional stay experience through a wide range of spacious and elegantly designed guest rooms and suites. Each room is thoughtfully crafted with contemporary interiors, warm natural accents, and premium amenities to ensure both comfort and sophistication. With expansive views and world-class facilities, the hotel will cater to both business travelers and leisure guests looking for a refined escape.
PT Hotel Citra Batam Investama Commissioner, Mr Hartono, expressed his optimism about the partnership: “We are pleased to partner with Swiss-Belhotel International, and we have been partners for over a decade, and they have managed three of our hotels in this city. This new agreement not only brings world-class hospitality to Harbour Bay but also strengthens our mutual relationship. We believe this collaboration will ensure long-term success and shared growth.”
A Hub for MICE Events
The property is also expected to become a leading destination for meetings, incentives, conferences, and exhibitions (MICE). Featuring one of the largest grand ballrooms in Batam, the venue is equipped with cutting-edge technology and flexible configurations, making it ideal for corporate events, international conventions, and stylish social celebrations. Enhanced by gourmet catering and dedicated event specialists, the hotel is set to become a preferred choice for unforgettable gatherings.
Gavin M. Faull, Chairman and President of Swiss-Belhotel International, added: “Batam is a key market for Swiss-Belhotel International, and we are delighted to strengthen our presence here. With Swiss-Belinn Baloi, Swiss-Belhotel Harbour Bay, and Zest Harbour Bay already operating successfully, this new 5-star addition will enhance our diverse portfolio and reinforce our commitment to delivering exceptional value and memorable experiences to travellers in this thriving city.”
Long-Term Commitment to Indonesia
“This new property in Harbour Bay underscores our long-term commitment to Indonesia as a cornerstone of our global portfolio,” said Mr Ilkin Ilyaszade, Senior Vice President of Operations and Development for Indonesia. “We are excited to bring our international hospitality standards to Batam, supporting the city’s growth as both a business hub and leisure destination.”
Impact on Batam’s Tourism Sector
The addition of this 5-star hotel is expected to play a pivotal role in enhancing the area’s appeal as a premier destination for international visitors and domestic travelers. With its prime location, world-class facilities, and strong focus on customer satisfaction, the Grand Swiss-Belhotel Harbour Bay is poised to become a landmark in Batam and a symbol of the city’s growing prominence in the region.

















